Terms of Service

Last updated: September 3, 2026

These Terms of Service ("Terms") govern your use of the Ticket Piles app ("the App") for Atlassian Jira Cloud. By installing or using the App, you agree to these Terms.

1. The service

The App provides a visual canvas for arranging and grouping your Jira issues. It runs entirely on Atlassian's Forge platform within your Jira Cloud site and does not operate any separate backend infrastructure.

2. Subscriptions and billing

The App is distributed through the Atlassian Marketplace and billed via Atlassian's standard billing system. Subscription tiers, trial periods, and pricing are as described on the App's Marketplace listing. Billing, invoicing, and payment processing are handled by Atlassian, not by us directly.

3. Acceptable use

You agree not to:

• Use the App in violation of Atlassian's Marketplace terms or Jira's terms of service
• Attempt to reverse engineer, decompile, or circumvent licensing restrictions of the App
• Use the App to store or transmit unlawful content

4. Data

Our handling of your data is described in the Privacy Policy, which is incorporated into these Terms by reference.

5. Availability and changes

We aim to keep the App available and reliable, but we do not guarantee uninterrupted operation. We may add, change, or remove features at any time. We will make reasonable efforts to communicate significant changes.

6. Disclaimer of warranties

The App is provided "as is" and "as available," without warranties of any kind, express or implied, including but not limited to fitness for a particular purpose, non-infringement, or uninterrupted operation.

7. Limitation of liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential damages arising out of or related to your use of the App.

8. Termination

You may stop using the App at any time by uninstalling it from your Jira site. Uninstalling the App results in deletion of your stored board data, as described in the Privacy Policy. We may suspend or terminate access to the App in cases of violation of these Terms.

9. Changes to these Terms

We may update these Terms from time to time. Continued use of the App after changes take effect constitutes acceptance of the revised Terms.

10. Contact

Questions about these Terms? Email zoltan@ugron.ro.